Pilot Regional Pilot Tools (Pty) Ltd Jobs in Umhlanga Rocks | 116

... tools, methodologies, and various business processes for the purpose of refining operational efficiency and identifying areas for improvement across business KPIs Collect, sort, filter, analyse data and interpret the results to look for patterns and determine if the findings Provide direction ...

Talksure is looking for a highly qualified Quality Assurance Team LeaderMAIN PURPOSE OF THE ROLEOversee and manage the day-to-day operations of a Quality Assurance teamDUTIES AND RESPONSIBILITIESTo ensure customer satisfaction through monitoring agent interaction with the customer.• Collate and ...

Talksure is looking for a highly qualified Quality Assurance Team Leader MAIN PURPOSE OF THE ROLE Oversee and manage the day-to-day operations of a Quality Assurance team DUTIES AND RESPONSIBILITIES To ensure customer satisfaction through monitoring agent interaction with the customer. • Collate and ...

MAIN PURPOSE OF THE ROLE Manage and support the customer service function relating to Claims, partners, andcomplaints handling. Responsible to plan, coordinate and control the activities between the various partners and Talksure, to maintain and enhance customer experience; and meet SLA’s and ...

... tools to track learners progress and results. Uploading and updating the training data on BEE Skills and WSP templates. Prepare and submit reports to stakeholders. Learner Support and Communication: Communication to all learners on all activities as per rollout plan Ensure completion of ...